National Volunteer Month Spotlight: Erika Otthofer
Erika Otthofer joined CIANA in 2020 to gain a cultural immersion experience after her study abroad tour was cancelled due to the...
Change the world with us!
Position Overview
The Center for the Integration & Advancement of New Americans (CIANA) is a social services organization that works to integrate new immigrants from the Middle East, North Africa, South Asia, and Latin America into the socio-economic and civic life of American society while maintaining pride in their cultural heritage.
CIANA is seeking an Education Administrative Intern to carry out basic administrative tasks for our Education Programs. This is a great opportunity for a college student seeking to complete fieldwork hours and to gain hands-on experience in education or a non-profit organization.
Key Responsibilities
Answer door, welcome guests to the office and direct them to the appropriate staff member
Conduct general intakes with clients and provide them with information for the service requested (ESL, Civics classes, legal services, etc.)
Enter new clients’ info into our database and Google platforms
Answer the main phone line, respond to inquiries, and take messages when necessary
Return calls to clients when needed
Help organize education materials both in the office and online
Additional opportunity available:
Tutoring elementary and middle school students in our virtual programs
Qualifications
Fluency in another language is required (especially Spanish)
Interested in Education
Must be fully vaccinated and boosted against COVID-19
Highly organized and detail-oriented
Exhibits professional and courteous demeanor and phone etiquette
Respectful and sensitive to other cultures
Experience using Google Drive is strongly preferred
Location
Hybrid (virtual and/or in-person, depending on availability)
Time Commitment
15-20 hours per week during CIANA office hours (Monday-Friday, 10AM-6PM)
Compensation
Unpaid, but may be completed for academic credit.
Training/Support Provided
Interns will undergo an orientation and training with CIANA staff.
To Apply
Please submit your resume and cover letter to recruitment@cianainc.org.
Position Overview
The Center for the Integration and Advancement of New Americans (CIANA) Case Management team provides job assistance, housing assistance, and public benefits application support, as well as referrals to other community and public resources. Our Case Management team is looking for highly personable, persistent, and detail-oriented Case Management Interns to assist our Case Managers with client services.
Key Responsibilities
Schedule and confirm new appointments with clients
Facilitate correspondence between CIANA, clients, and outside agencies
Complete general intake forms for new clients
Assist with case working appointments and aid in interpretation
Maintain and organize case management spreadsheets, database, and digital files
Organize and maintaining up-to-date digital files
Attending virtual trainings and coalition meetings with Case Manager and/or clients
Qualifications
This internship is for undergraduate students (with at least two years completed) or graduate students
Proficiency in Arabic, Bengali, Spanish, or another language is required
Experience in one or more of the following:
Phone-banking
Research
Organization and filing
Counseling or customer service
Microsoft Office and Google Suite, especially Excel/Sheets
Knowledge of public benefits
Location
Hybrid (virtual and/or in-person, depending on availability)
Time Commitment
Regular schedule required
15-20 hours a week during CIANA office hours (Monday-Friday, 10AM-6PM)
Compensation
Unpaid, but may be completed for academic credit.
Training/Support Provided
Interns will undergo an orientation and training with CIANA staff.
To Apply
Please email a resume and cover letter to recruitment@cianainc.org. Include "Case Management Intern Application" in the Subject line.
Position Overview
The Center for the Integration and Advancement of New Americans (CIANA) Legal Services team provides free consultations to determine immigration relief, as well as provides low fee assistance with a variety of immigration applications. Our Legal Services team is looking for a highly personable, persistent, and detail-oriented Legal Intern to assist our attorney with immigration cases.
Key Responsibilities
Schedule and confirm new appointments with clients
Manage correspondence between CIANA, clients, and other institutions
Complete general and legal intake for new clients
Assist with legal appointments and aid in interpretation, especially if proficient in Arabic, Bengali, Spanish or other languages
Maintain and organize up to date client database and digital files
Perform legal research on issues of immigration law, draft memoranda, and report to the director of Legal Services
Qualifications
This internship is for undergraduate students (with at least two years completed) or graduate students
Fluency in Spanish is required
Fluency in another language is a plus
Experience in one or more of the following:
Microsoft Office and Google Suite, especially Excel/Sheets
Knowledge of public benefits or willingness to learn
Research
Organization and filing
Counseling or customer service
An independent self-starter who can manage time effectively to accommodate several projects at once
Location
Hybrid (virtual and/or in-person, depending on availability)
Time Commitment
Regular schedule required
15-20 hours a week during CIANA office hours (Monday-Friday, 10AM-6PM)
Compensation
Unpaid, but may be completed for academic credit.
Training/Support Provided
Interns will undergo orientation and training with CIANA staff.
To Apply
Please email a resume and cover letter to recruitment@cianainc.org. Include "Legal Intern Application" in the Subject line.