Case Management Intern

Purpose/Objective

The Center for the Integration and Advancement of New Americans (CIANA) Case Management team provides job assistance, housing assistance, and public benefits application support, as well as referrals to other community and public resources. Our Case Management team is looking for highly personable, persistent, and detail-oriented Case Management Interns to assist our Case Managers with client services.

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Key Responsibilities

• Schedule and confirm new appointments with clients

• Facilitate correspondence between CIANA, clients, and outside agencies

• Complete general intake forms for new clients

• Assist with case working appointments and aid in interpretation, especially if proficient in Arabic, Bengali, Spanish or other languages

• Maintain and organize case management spreadsheets, database, and digital files

• Organize and maintaining up-to-date digital files

• Attend virtual trainings and coalition meetings with Case Manager and/or clients

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Qualifications

• Proficiency in Spanish is required

• This internship is for undergraduate students (with at least two years completed) or graduate students

• Experience in one or more of the following:

  • Phone-banking

  • Research

  • Organization and filing

  • Counseling or customer service

  • Microsoft Office and Google Suite, especially Excel/Sheets

  • Knowledge of public benefits

Time Commitment

• Regular schedule required

• 15 - 20 hours a week during CIANA office hours (Monday-Friday, 10AM - 6PM)

Compensation

Unpaid, but may be completed for academic credit.

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Training/Support Provided

Interns will undergo an orientation and training with CIANA staff.

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To Apply

Please email a resume and cover letter to recruitment@cianainc.org. Include "Case Management Intern Application" in the Subject line.

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Legal Intern

Purpose/Objective

The Center for the Integration and Advancement of New Americans (CIANA), Legal Services team provides free consultations to determine immigration relief, as well as provides low fee assistance with a variety of immigration applications. Our Legal Services team is looking for a highly personable, persistent, and detail-oriented Legal Intern to assist our immigration attorney with immigration cases. 

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Key Responsibilities

• Schedule and confirm new appointments with clients

• Manage correspondence between CIANA, clients, and other offices/agencies/institutions

• Complete general and legal intake for new clients

• Assist with legal appointments and aid in interpretation, especially if proficient in Arabic, Bengali, Spanish or other language(s)

• Maintain and organize up to date client database and digital files 

• Perform legal research on issues of immigration law, draft memoranda, and report to the Director of Legal Services

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Qualifications

• This internship is for undergraduate students (with at least two years completed) and graduate students

• Fluency in Spanish is required

• Fluency in another language is a plus

• Experience in one or more of the following:

  • Microsoft Office and Google Suite, especially Excel/Sheets

  • Research

  • Organization and filing

  • Counseling or customer service

  • Knowledge of or willingness to learn about immigration legal systems and processes

• An independent self-starter who can manage time effectively to accommodate several projects at once

Time Commitment

• Regular schedule required

• 15 - 20 hours a week during CIANA office hours (Monday-Friday, 10AM - 6PM)

• Immediate start is preferred

Compensation

Unpaid, but may be completed for academic credit.

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Training/Support Provided

Interns will undergo an orientation and training with CIANA staff.

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To Apply

Please email a resume and cover letter to recruitment@cianainc.org. Include "Legal Intern Application" in the Subject line.

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Community Outreach Intern

Purpose/Objective

The Center for the Integration and Advancement of New Americans (CIANA) is working to educate our local communities on the importance of masks, vaccinations, and testing. CIANA is seeking Outreach interns to participate in our education/outreach efforts in Queens and other partner city-wide initiatives.

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Key Responsibilities

• Distribute flyers, and table at events, fairs, and in various communities throughout Queens

• Communicate with and educate community members on the citywide initiatives such as Test & Trace (T2), NYC Care, and COVID-19 vaccinations

• Inform community members of CIANA’s various social services programs

• Complete general intake of new clients

• Conduct remote phone- banking when not conducting in-person community outreach 

• Make phone calls to immigrant clients and/or potential clients

• Enter data into spreadsheets and maintain data in Google Sheets.  

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Qualifications

• This internship is ideal for current undergraduate or graduate students

• Keen awareness of immigration news and issues impacting immigrant communities

• 100% fluency in Spanish or Bengali 

• Experience in one or more of the following:

  • Community involvement/outreach/engagement 

  • Public speaking/interpersonal communication skills

• Ability to work independently and as a part of a team  

Time Commitment

• Flexible schedule  

• Outreach typically takes place in the mornings to mid-afternoons (10AM-1PM) and/or mid-late afternoons (2-5PM)

• Occasional weekend and evening availability

Compensation

Unpaid, but may be completed for academic credit.

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Training/Support Provided

Interns will undergo an orientation and training with CIANA staff.

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To Apply

Please email a resume and cover letter to recruitment@cianainc.org. Include "Outreach Intern Application" in the Subject line.

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